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Monthly Statements on business ac

  • 21-03-2020 2:20pm
    #1
    Boardnashea
    Registered Users, Registered Users 2 Posts: 868 ✭✭✭


    Hi BOI
    I would like to access monthly e-statements on my Scout Group account (business ac) in Banking 365 but I can't see any way to request this. Any suggestions?
    Thanks


Comments

  • #2
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    Boardnashea wrote: »
    Hi BOI
    I would like to access monthly e-statements on my Scout Group account (business ac) in Banking 365 but I can't see any way to request this. Any suggestions?
    Thanks
    Hi Boardnashea,

    Thanks for getting in touch with us.

    To view your account statements on Banking 365 online, please log into your account through the main browser. Once logged in select statements from the left hand side, statements and documents. Here you can view, print and request an up to date statement for the account. 

    I hope this helps.

    Thanks Jen 


  • #3
    Boardnashea
    Registered Users, Registered Users 2 Posts: 868 ✭✭✭Boardnashea


    Bank of Ireland: Jennifer wrote: »
    Boardnashea wrote: »
    Hi BOI
    I would like to access monthly e-statements on my Scout Group account (business ac) in Banking 365 but I can't see any way to request this. Any suggestions?
    Thanks
    Hi Boardnashea,

    Thanks for getting in touch with us.

    To view your account statements on Banking 365 online, please log into your account through the main browser. Once logged in select statements from the left hand side, statements and documents. Here you can view, print and request an up to date statement for the account. 

    I hope this helps.

    Thanks Jen 
    Thanks Jen but not my question. I would like the regular e statement to be generated monthly. Is this possible?


  • #4
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Thanks for getting back in touch with us here.

    If you would like for a statement to be generated monthly, this can certainly be requested with a member of our Customer Service Team.

    They can be contacted either by phone on 0818 365 365, or by Secure Message on your 365 online account. To send a Secure Message, it would be necessary to be logged in on a laptop/desktop and following ‘Service Desk’ > ‘Ask a Question’.

    Just to mention, due to the current situation with the Coronavirus we are experiencing high call volumes and a large number of Secure message requests. Please bare with us during this difficult time, and please be assured one of my colleagues will be more than happy to help as soon as possible.

    Thanks, Aisling.


  • #5
    Boardnashea
    Registered Users, Registered Users 2 Posts: 868 ✭✭✭Boardnashea


    Thanks Aisling. I'll do that. Don't worry. No rush, once we get it sorted.


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