Extended waiting times for MyEnquiries?

FGR

Hi all,

Following on from the Statement of Liability 2019 thread - has anyone submitted anything via MyEnquiries and are still waiting for a response after 5+ weeks?

Fortunately I received my SOL, but the downside was that there was a big error on my employers part resulting in a tax bill - whereas it should be the other way around. After speaking with Revenue on the phone and getting the necessary correspondence from my employer I submitted it via MyEnquiries on 13/01/20 followed with an amendment on 18/01/20 - five weeks later, as I still hadn't gotten a reply, I phoned Revenue again. The officer assigned it to herself and now, weeks later, still no answer.

I understand they're absolutely up the walls but I'm wondering has anyone had any luck on getting a response on myenquiries ? At least I know that if I'm not the only one then I can just sit and wait and know that my query hasn't been forgotten about.

Thanks for reading!

Pawwed Rig

They say they will respond in 20 working days. Sometimes it is 1 day and you get a response other queries are never responded to.

dominicbrooks

I got mine recently and was due a rebate rang them and the response was above and beyond.
So keep ringing!