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Cost of 2nd sim from GoMo?

  • 09-12-2019 10:52pm
    #1
    tea and coffee
    Registered Users, Registered Users 2 Posts: 1,843 ✭✭✭


    I ordered 2 sims. I only got one. I managed to get a customer support email back where they asked me to logon and buy another sim. When I do this, It wants to charge me the activation fee again.
    Is this right? If you get 2 sims the first time should it not be 10 activation fee, then 10 per sim = 30
    Not 40 (2 x activation fee and 2 x sim


Comments

  • #2
    Lissavane
    Registered Users, Registered Users 2 Posts: 542 ✭✭✭Lissavane


    tea and coffee wrote: »
    I ordered 2 sims. I only got one. I managed to get a customer support email back where they asked me to logon and buy another sim. When I do this, It wants to charge me the activation fee again.
    Is this right? If you get 2 sims the first time should it not be 10 activation fee, then 10 per sim = 30
    Not 40 (2 x activation fee and 2 x sim
    I understand that the activation fee is E9.99 per SIM ordered, whether or not you order both at once. There will be a further E9.99 billing charge per SIM on the first day of the following month.


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