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No wages

  • 27-11-2019 2:00pm
    #1
    ofcork
    Registered Users, Registered Users 2 Posts: 5,442 ✭✭✭


    My wages have not cpme into account today is there an issue.


Comments

  • #2
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    Hi There,

    Thanks for getting in touch with us here.

    We are aware of a delay in some overnight payments appearing in customers accounts. We are investigating this as a priority and would like to apologise for the inconvenience. Please be assured that we will update as soon as possible.

    Thanks Jen


  • #3
    gmisk
    Registered Users, Registered Users 2 Posts: 33,878 ✭✭✭✭gmisk


    ofcork wrote: »
    My wages have not cpme into account today is there an issue.

    Effecting lot of people have a look on twitter


  • #4
    ofcork
    Registered Users, Registered Users 2 Posts: 5,442 ✭✭✭ofcork


    Wages were there at around 4 obviously a boi issue as colleagues had theirs in other banks this morning.


  • #5
    BronsonTB
    Registered Users, Registered Users 2 Posts: 1,905 ✭✭✭BronsonTB


    Looks like a serious issue & the 365 service is down.

    Hoping they get it sorted ASAP....but of all the days to have a failure....

    Sligo Metalhead



  • #6
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    Hi All,

    Bank of Ireland channels including ATM's, mobile app, 365 online and Business Online are now available to customers following issues today. We also extended hours at some of our branches until 8pm this evening. We again apologise for the disruption this has caused our customers.

    Thanks Jen


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  • #7
    ebbsy
    Registered Users, Registered Users 2 Posts: 7,071 ✭✭✭ebbsy


    I think there is still a problem, as my wages have not come into my account yet.


  • #8
    Bank of Ireland: Kathryne
    Closed Accounts Posts: 218 ✭✭Bank of Ireland: Kathryne


    Hi Ebbsy,

    Thanks for reaching out to us here.

    Payments are being processed as normal today and funds will be applied to accounts throughout the day and overnight.

    Many thanks,
    Kat


  • #9
    ebbsy
    Registered Users, Registered Users 2 Posts: 7,071 ✭✭✭ebbsy


    I don't get wages to my account on a Saturday. Never have since Sepa came in.


  • #10
    Bank of Ireland: Kathryne
    Closed Accounts Posts: 218 ✭✭Bank of Ireland: Kathryne


    Hi Ebbsy,

    Thanks for linking in with us here.

    SEPA transfers will generally take 1 working day to process however this can depend on the timeframes of the sending bank. If funds are sent before the cut-off on Friday they should credit the account that day or overnight.

    We are very sorry if there was any delay in your wages crediting. If the funds haven't arrived yet we would advise getting in touch with your employer to check when the payment was processed.

    Many thanks,
    Kat


  • #11
    ebbsy
    Registered Users, Registered Users 2 Posts: 7,071 ✭✭✭ebbsy


    Bank of Ireland: Kathryne wrote: »
    Hi Ebbsy,

    Thanks for linking in with us here.

    SEPA transfers will generally take 1 working day to process however this can depend on the timeframes of the sending bank. If funds are sent before the cut-off on Friday they should credit the account that day or overnight.

    We are very sorry if there was any delay in your wages crediting. If the funds haven't arrived yet we would advise getting in touch with your employer to check when the payment was processed.

    Many thanks,
    Kat



    Kat the wages came in today.

    It is not your fault.

    Thanks again.


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