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Delivery notice

  • 11-11-2019 3:46pm
    #1
    Registered Users, Registered Users 2 Posts: 58 ✭✭


    Hi Lads,

    Just a quick question, I ordered something on your website on Saturday for delivery to ROI,
    I got an email receipt right away but nothing since.


    I was wondering will I be notified when my purchase is shipped?

    Thank you.


Comments

  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    fataleight wrote: »
    Hi Lads,

              Just a quick question, I ordered something on your website on Saturday for delivery to ROI,
    I got an email receipt right away but nothing since.


    I was wondering will I be notified when my purchase is shipped?

    Thank you.
    Hi Fataleight.

    Thanks for getting in touch.

    Normal delivery timescale would be 3-5 working days but this can vary depending on your location and the courier that we have to use. (TV deliveries go via Aramex and most the rest via DPD)

    Normally our courier will drop you a text with your tracking number and a contact number for them if there are any issues.
    Once you receive this message from the courier it means your order has been shipped and is with our courier.

    If you want to drop me over the name and address you purchased under I can locate you on our system and have a check for you.


  • Registered Users, Registered Users 2 Posts: 58 ✭✭fataleight


      Thank you for that Kenny, there is no rush just making sure I did everything right on my end.

    I will leave it a few days so and wait for the text from the courier.


        thanks again.   


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    fataleight wrote: »
      Thank you for that Kenny, there is no rush just making sure I did everything right on my end.

    I will leave it a few days so and wait for the text from the courier.


        thanks again.   
    Hey Fataleight.

    No problem at all.

    If you have not had a text by this evening drop me a post and I'll chase for you.


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