Electric Ireland rewards enquiry

Adja

I am having difficulty log in Electric  Ireland Rewards.it keeps telling me I entered invalid credentials.is there anyone I can get in touch with via email or phone?thanks.

Electric Ireland: Aoife

Hi Adja, 

Thank you for getting in touch. 

We can check this for you. 

We need you to please send us the following details via private message:

- Your full name
- Your contact number
- Your account number
- Your email address
- Your home address
- Confirmation you are the account holder (Yes/No)

We can then look into this for you. 

Kind regards, 
Aoife

WonderingJu

Electric Ireland: Aoife wrote: »

Hi Adja, 

Thank you for getting in touch. 

We can check this for you. 

We need you to please send us the following details via private message:

- Your full name
- Your contact number
- Your account number
- Your email address
- Your home address
- Confirmation you are the account holder (Yes/No)

We can then look into this for you. 

Kind regards, 
Aoife

Hi Electric Ireland reps :-)
I'm having the same issue. Have gone through the registration process a couple of times as well as using the 'forgot password' function quite a few times. No matter what I do, I'm told I've entered "invalid credentials" even though I definitely haven't.

Electric Ireland: Aoife

Hi there, 

Thank you for getting in touch.

Can you please send us the following details by private message: 

- Your full name
- Your account number
- Your address
- Your contact number
- Confirmation you are the account holder (Yes/No)

Kind regards, 
Aoife