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Refund update

richd687 · 2019-11-04 12:26:42

Hello, I submitted a refund request on Thursday last week as my account is in credit. I received an email confirming I wold receive a response "shortly" but still nothing, and the credit is still showing in my account when I login. Can I get a progress update on this request today please?

04-11-2019 12:26pm

#1

richd687

Registered Users, Registered Users 2 Posts: 17 ✭

Join Date: January 2013

Posts: 11

Hello, I submitted a refund request on Thursday last week as my account is in credit. I received an email confirming I wold receive a response "shortly" but still nothing, and the credit is still showing in my account when I login.

Can I get a progress update on this request today please?

0

Comments

#2 04-11-2019 1:33pm

Electric Ireland: Una

Closed Accounts Posts: 1,178 ✭✭✭

Join Date: September 2015

Posts: 1165

Hi richd687,

Just please private message me the relevant Electric Ireland account number, bill name, address, telephone number on the account, and state for GDPR/Data Protection that you are the account-holder.

Thanks,
Una

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