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Ring Video Doorbell Pro - not ringing internally

  • 01-11-2019 7:26pm
    #1
    el Fenomeno
    Registered Users, Registered Users 2 Posts: 3,405 ✭✭✭


    Just wondering if someone can offer some assistance.

    Had an electrician over to rewire my existing doorbell to a Ring VD Pro.

    He's wired it up and popped in the transformer. It works with the Chime that came with it - this rings fine.

    But it's not ringing my main doorbell. I have turned on "Ring my in-home doorbell" and have tested both digital and mechanical (as not certain which we have) but neither work.

    Any suggestions?


Comments

  • #2
    An Bradán Feasa
    Registered Users, Registered Users 2 Posts: 405 ✭✭An Bradán Feasa


    Your old chime has to be bypassed for it to work in European countries.


  • #3
    el Fenomeno
    Registered Users, Registered Users 2 Posts: 3,405 ✭✭✭el Fenomeno


    An Bradán Feasa wrote: »
    Your old chime has to be bypassed for it to work in European countries.

    Thanks, this was actually the problem in the end. The electrician bypassed my chime. When he "undid" this, it worked perfectly and still does.


  • #4
    duffer247
    Registered Users, Registered Users 2 Posts: 259 ✭✭duffer247


    Hi all
    Following instructions to install Ring Pro which refers to 2 wires in existing doorbell which require bypassing. However, my unit has 4 wires.
    Any guidance much appreciated


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