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T*cketm@ster holding payment for one year

buttercups88 · 2019-10-27 10:19:58

So I recently bought tickets off above companyx but friend also got them so i decided to sell mine on through their fan to fan ticket exchange. The tickets sold immediately and have been removed from my account (the tickets themselves were never issued) but the company are insisting on holding the money until 3 weeks after…

27-10-2019 10:19am

#1

buttercups88

Registered Users, Registered Users 2 Posts: 764 ✭✭✭

Join Date: March 2013

Posts: 707

So I recently bought tickets off above companyx but friend also got them so i decided to sell mine on through their fan to fan ticket exchange.

The tickets sold immediately and have been removed from my account (the tickets themselves were never issued) but the company are insisting on holding the money until 3 weeks after the event which isnt until next summer.

So basically I'm out of pocket 300euro until they pay me next summer.

Are they allowed do this?

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Comments

#2 27-10-2019 10:52am

Wheety

Registered Users, Registered Users 2 Posts: 5,516 ✭✭✭

Join Date: May 2008

Posts: 5334

If it was shortly after purchase you could have contacted Ticketmaster for a refund. I've done this recently and got the money back straight away.

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