If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Mygovid account with mistakes

carveone · 2019-10-16 19:57:48

If I make a mistake in entering my name (yes, it happened, it's pretty sad) and verify the account then mygovid will have incorrect details linked to a service like mywelfare (with correct details). In my case I had filled out a whole bunch of paper forms with lastname, firstname, then moved to the computer, and then…

16-10-2019 7:57pm

#1

carveone

Registered Users, Registered Users 2 Posts: 1,306 ✭✭✭

Join Date: September 2005

Posts: 1214

If I make a mistake in entering my name (yes, it happened, it's pretty sad) and verify the account then mygovid will have incorrect details linked to a service like mywelfare (with correct details).

In my case I had filled out a whole bunch of paper forms with lastname, firstname, then moved to the computer, and then created a mygovid account in the same order! It was late at night

So mygovid has "Doe John" instead of "John Doe". A lot of services present your name like this so I didn't notice. So I verified the account with the names on my PSC card. Now mywelfare.ie has "Hello John Patrick" and mygovid has "Doe John". Brilliant.

According to the mygovid website, you can't change any details on mygovid (which seems stupid) but it's unclear if this is even a problem, especially if mygovid is just a portal.

It's completely unclear what happens if you create another mygovid account. You'd have two separate logins with different emails linked to one mywelfare.ie account? Which email is used? I can't see if you can delete a mygovid account. It's very unclear and I'm not enthusiastic about messing with something when I'm about to get JSB.

BTW, I tried to ask online on the mygovid website. I get a big screen with "Apologies". Very useful.

0