Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Cant log into my account

  • 25-09-2019 6:23am
    #1
    katem777
    Registered Users, Registered Users 2 Posts: 1 ✭


    I have been trying to log into my account to pay bills and I keep getting this error message, I have been entering the right credentials. 

    [font=StRyde-Medium, Arial, "Arial Narrow", sans-serif]Error![/font]
    [font=StRyde-Medium, Arial, "Arial Narrow", sans-serif]An error occurred while processing your request.[/font]
    [font=Helvetica, Arial, "Arial Narrow", sans-serif]You can:[/font]
    • Go back and try again
    • Contact system administrator quoting the following details
      Error Code: 8001.500
      Request Id: 265bd4d2-0316-4f54-a748-35920cd606af
    [*]


    Can you please fix this 


Comments

  • #2
    felimd
    Registered Users, Registered Users 2 Posts: 40 ✭felimd


    I'm getting the same error... it says contact the system admin but clicking on "contact us" requires login.  Great system.


  • #3
    p225886
    Registered Users, Registered Users 2 Posts: 76 ✭✭p225886


    Same here, tried different devices and different browsers.


  • #4
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi all,

    Apologies for the inconvenience.

    This is being worked on as a matter of urgency.

    Kind regards,
    Una


  • #5
    Cork Trucker
    Closed Accounts Posts: 2,553 ✭✭✭Cork Trucker


    I’m having the same problem


  • #6
    Electric Ireland: Aoife
    Company Representative Posts: 361 Verified rep ✭Electric Ireland: Aoife


    Hi all, 

    We sincerely regret any inconvenience.

    The fault on the website was identified at the end of the week and you should be able to log-in now if you haven't done so already.

    If you have any other questions, please don't hesitate to ask. 

    Kind regards, 
    Aoife


  • Advertisement
Advertisement