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Ten tiny deposits have been made to my current account

  • 23-09-2019 6:21pm
    #1
    Zillah
    Registered Users, Registered Users 2 Posts: 17,371 ✭✭✭✭


    Hello,

    I just noticed that a few days ago ten small credit transactions appeared on my account in values ranging from 0.10 to 2.20, all on the same day, all with P1609GB on them. It looks like the opposite of when there are charges for buying in Sterling. Are these refunds of some kind....?


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  • #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Zillah wrote: »
    Hello,

    I just noticed that a few days ago ten small credit transactions appeared on my account in values ranging from 0.10 to 2.20, all on the same day, all with P1609GB on them. It looks like the opposite of when there are charges for buying in Sterling. Are these refunds of some kind....?
    Hi There Zillah, 

    Thanks for getting in touch with us here on Boards.

    Have you previously registered for Live Life Rewards? These sound like small cash back rewards from the service. 

    They're generally credited to your account 5-7 working days after the transaction takes place. Given the information you provided above, the original transaction took place on the 16th of September in Sterling. 

    I have attached a link below with more information on our Live Life Rewards.

    I hope this helps. 

    Thanks, 
    Aisling.

    https://personalbanking.bankofireland.com/bank/current-accounts/live-life-rewards/cashback-as-you-shop/


  • #3
    Zillah
    Registered Users, Registered Users 2 Posts: 17,371 ✭✭✭✭Zillah


    Ah, yes, that could be it! Thanks.

    EDIT: No, apparently that is not it. I checked the rewards page and it says I have only gotten €2.30 back, in total - one of these transactions is almost that much on its own. I also didn't make any purchases on the 16th.


  • #4
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Zillah wrote: »
    Ah, yes, that could be it! Thanks.

    EDIT: No, apparently that is not it. I checked the rewards page and it says I have only gotten €2.30 back, in total - one of these transactions is almost that much on its own. I also didn't make any purchases on the 16th.
    Thanks for getting back to us Zillah, 

    In this instance, as we don't have account access here, it would be necessary to link in with our Customer Service Team. They can be reached by phone on 0818 365 365, or by online secure message on your 365 online account (on the laptop/desktop version) by following 'Service Desk' > 'Ask a Question. 

    One of my colleagues will be more than happy to help. 

    Thanks, Aisling.


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