Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Overdue gas bill on a pay as you go meter.

  • 12-09-2019 9:30am
    #1
    Registered Users, Registered Users 2 Posts: 1,517 ✭✭✭


    Hi I've recently moved and today I was issued an overdue gas bill for my previous address. But the gas there was on a pay as you go meter. And when I left there was credit still in the meter. So how have I been given an overdue bill when any time I needed gas i would have topped up and used that amount until the next top up??. What's the point in having a pay as you go meter and then be issued a bill when you close an account??. Please explain. 


Comments

  • Registered Users, Registered Users 2 Posts: 1,517 ✭✭✭hadepsx


    Any reps wanna reply!!


  • Company Representative Posts: 361 Verified rep Electric Ireland: Aoife


    Hi hadepsx, 

    We would like to look into this for you. 

    Please send us a PM with the following details: 

    - Your full name
    - Your account number
    - Your address
    - Your contact number
    - Confirmation that you are the account holder (Yes/No)

    We will respond as soon as we can.

    Kind regards, 
    Aoife


  • Registered Users, Registered Users 2 Posts: 1,517 ✭✭✭hadepsx


    Sent that pm now aoife. Check when possible.


Advertisement