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Insurance claim

sonofenoch · 2019-08-01 10:33:49

What would be the general waiting time to hear back from an insurance company? Reported an accident on the 9th July (incident happened on the 8th) ......they sent out a damage assessor on the 11th .............have since heard nothing back be it phone or email............or should I be contacting them again?

01-08-2019 10:33am

#1

sonofenoch

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What would be the general waiting time to hear back from an insurance company?

Reported an accident on the 9th July (incident happened on the 8th) ......they sent out a damage assessor on the 11th .............have since heard nothing back be it phone or email............or should I be contacting them again?

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#2 01-08-2019 10:35am

bladespin

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I would, just to be sure.

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#3 01-08-2019 11:00am

zubair

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Sounds like you're with Principal. Hound them.

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#4 01-08-2019 11:27am

sonofenoch

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It's not my own insurance the claim is with the other partys....Alwynn insurance

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#5 01-08-2019 11:35am

bladespin

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In that case I'd be pretty relentless until I was satisfied all was in order.

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#6 01-08-2019 12:13pm

sonofenoch

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From googling around the general rule of thumb seems to be 4 weeks......might give it till mid next week to follow up, that would be the 4 weeks

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#7 01-08-2019 12:52pm

zubair

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It is a slow process but i would still call for an update.

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