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Stamp duty bill on non-existent credit card

  • 24-07-2019 8:43pm
    #1
    toiletduck
    Registered Users, Registered Users 2 Posts: 2,379 ✭✭✭


    Hi. So I closed my BoI account (as have moved abroad) a long time ago. Two months ago I found out that BoI had sent a new credit card (in my name) to my old address and had been sending bills there too. I contacted you about it and paid the stamp duty for the last year, you immediately closed the card (as I was told) and you agreed that the account would be closed too.
     
    Today I learned that even though you said you closed the account, a bill has landed at the address (back in Ireland, not mine) and it has a demand for government stamp duty! On a non-existent card. Can you please sort this out. I tried ringing to no avail. 


Comments

  • #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hi There,

    Thanks for getting in touch with us here.

    I am sorry to hear that you are experiencing difficulties relating to a credit card.

    Would you mind sending us a private message, we can get a little more information and we will certainly get it check out for you.

    Thanks, Aisling.


  • #3
    toiletduck
    Registered Users, Registered Users 2 Posts: 2,379 ✭✭✭toiletduck


    Thanks, message sent


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