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Starting 3 Vodafone Contracts

  • 23-07-2019 5:58pm
    #1
    Darragh123789
    Registered Users, Registered Users 2 Posts: 2 ✭


    Lads I've put myself in a bit of a situation.
    The Vodafone website wasn't working, and kept giving me an error message every time I tried to order a Galaxy S10 on a billpay contract. After multiple attempts, I picked up the phone and they seemed to clear my account. However, once I logged back into My Vodafone, it appeared that they had initiated 3 €40/month contracts - one for each time I tried, and failed to purchase the handset.
    This is obviously a really bad situation, so does anyone have any advice?
    Cheers,
    Darragh
    Tagged:


Comments

  • #2
    van_beano
    Registered Users, Registered Users 2 Posts: 1,346 ✭✭✭van_beano


    Isn't there a cooling off period that you can cancel your contract within a certain amount of days?


  • #3
    Slippin Jimmy
    Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭Slippin Jimmy


    van_beano wrote: »
    Isn't there a cooling off period that you can cancel your contract within a certain amount of days?

    Yes, there is a 14 day cooling off period. Contact Vodafone here on boards and they should be able to point you in the right direction.


  • #4
    Gooser14
    Registered Users, Registered Users 2 Posts: 1,668 ✭✭✭Gooser14


    Slippin Jimmy wrote:
    Yes, there is a 14 day cooling off period. Contact Vodafone here on boards and they should be able to point you in the right direction.


    Vodafone are no longer active on boards!


  • #5
    Slippin Jimmy
    Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭Slippin Jimmy


    Gooser14 wrote: »
    Vodafone are no longer active on boards!

    :D


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