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WhatsApp gif problem

  • 06-07-2019 9:29am
    #1
    jos28
    Registered Users, Registered Users 2 Posts: 7,220 ✭✭✭


    I'm unable to send gifs since the recent update on 1st July. The gifs page loads but nothing happens when I select one. I've tried clearing the cache, I've checked for newer updates, I've force stopped and restarted. The version I'm using is 2.19.188. Anyone else having the same problem ?


Comments

  • #2
    jeffk
    Registered Users, Registered Users 2 Posts: 5,882 ✭✭✭jeffk


    jos28 wrote: »
    I'm unable to send gifs since the recent update on 1st July. The gifs page loads but nothing happens when I select one. I've tried clearing the cache, I've checked for newer updates, I've force stopped and restarted. The version I'm using is 2.19.188. Anyone else having the same problem ?

    Uninstall and reinstall?

    You should have a backup, but make sure or do one before you do so you dont lose messages etc


  • #3
    [Deleted User]
    Posts: 18,962 ✭✭✭✭ [Deleted User]


    update your keyboard app also


  • #4
    jos28
    Registered Users, Registered Users 2 Posts: 7,220 ✭✭✭jos28


    I've just tried uninstalling/reinstalling and updated my keyboard and still no luck :(


  • #5
    [Deleted User]
    Posts: 18,962 ✭✭✭✭ [Deleted User]


    if you're not using google keyboard change to that and try it.


  • #6
    jos28
    Registered Users, Registered Users 2 Posts: 7,220 ✭✭✭jos28


    Cheers Glasso, that sorted it.
    I was using Swiftkey, switched to Google and voilá !!
    Many thanks folks


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