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Cannot log on to Climote website or app

  • 25-06-2019 11:17am
    #1
    William Legrande
    Closed Accounts Posts: 24 ✭


    Hi guys

    We were using Climote via the mobile app, but after having to reinstall it it is no longer possible to log on. It says that the device mobile number is invalid.

    Can you have a look at this? Which information do you need?

    Thanks.


Comments

  • #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi William,

    We need to redirect you in relation to this query.

    If the re-installation was through Electric Ireland, telephone Home Services on 1850 372 333.

    Otherwise, contact Climote themselves on 042 9395020.

    If you have an Electric Ireland bill query in the future, do let us know here.

    Kind regards,
    Una


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