Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Can I change the narrative of a standing order?

  • 29-05-2019 9:36am
    #1
    aahindy
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hi. 
    I have a monthly standing order going to a charity. The narrative used is the charity's account number but I would like to change it to the charity's name (it's just too easy to mix up this monthly payment with other payments that I make). I have been told that it is not possible to change the narrative without cancelling the whole standing order and starting again. Is this right?  If it is possible to make the change, how can it be done? Can it be done at my local branch?


Comments

  • #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    aahindy wrote: »
    Hi. 
    I have a monthly standing order going to a charity. The narrative used is the charity's account number but I would like to change it to the charity's name (it's just too easy to mix up this monthly payment with other payments that I make). I have been told that it is not possible to change the narrative without cancelling the whole standing order and starting again. Is this right?  If it is possible to make the change, how can it be done? Can it be done at my local branch?


    Hi aahindy,

    Thanks for your post.

    Although it isn't possible to you to amend the narrative on the standing order, if you send a request through 'Ask a Question' in the Service Desk on www.365online.com an adviser can make the amendment for you.

    Thanks,
    Tara


Advertisement