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Last Week's Top Five Queries (13.05.2019 - 19.05.2019)

  • 20-05-2019 3:33pm
    #1
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭


    1. There are plastic barriers remaining on public property following works by Irish Water. Can these be removed please?

    Please PM us with your full name, contact number & the location of these barriers, and a member of our team will look into this for you.

    2. I have no water from my cold kitchen tap, do you know why?

    If there are works taking place in your area, you can find information on our website here. 


    If your area is not listed on our website, please send the following details via PM:

    - Name;
    - Address;
    - Contact number; and
    - If your neighbours are affected. 

    3. I’m selling my property and need proof of registration with Irish Water. Can you confirm how I can get this. 

    Please send an email with the following details to customerservice@water.ie:

    - Name;
    - Address;
    - WPRN/ Account number; and 
    - Contact number.

    4.  I would like to extend my property however I have a manhole and public sewer in the way. I would like to get these removed from my garden. Can you help?  


    If you have an Irish Water asset passing through your site, we would advise that you email the details of your proposed development and the approximate location of our asset to diversions@water.ie. 
    For more information, please see here. 


    5. I am undergoing some work at my house and wish to turn off the supply to my property from the mains. Is this possible?


    In order to turn off your supply from the public mains to your property, you can switch your supply off using the outside stop valve located in your meter box if safe to do so. 

    Once the works are complete you can turn back on your supply, as the outside stop valve is on publicly accessible land.


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