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Electricity Reconnection

  • 07-05-2019 3:44pm
    #1
    bellatrix1
    Registered Users, Registered Users 2 Posts: 34 ✭


    Hi, I have been charged for the previous owners reconnection fee. I did not own the house at time of reconnection. Have been informed by one of your reps on the phone that I have to be reimbursed by previous owner. How is this even possible that you take money when someone else organised reconnection and obviously will be billed for electricity used up until I joined your service???


Comments

  • #2
    Electric Ireland: Glenn
    Company Representative Posts: 20 Verified rep ✭Electric Ireland: Glenn


    Hi bellatrix1,

    If you private message us your account number, full name, first line of the address, contact number and confirmation that you are the account holder, we will look into this for you.

    Thanks,
    Glenn


  • #3
    bellatrix1
    Registered Users, Registered Users 2 Posts: 34 ✭bellatrix1


    I sent you a pm yesterday


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