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Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

BT IOL / OceanFree / EsatClear

Comments

  • #2
    Sam Russell
    Moderators, Science, Health & Environment Moderators Posts: 20,144 Mod ✭✭✭✭Sam Russell


    I appear to have problems that I was unaware of previously.


    I can receive emails in outlook - no problems.
    I can send IOL emails to myself from both webmail and from outlook.
    I can send emails from one of my iol accounts to another and vv.
    I can not send emails from those accounts to gmail.com accounts from outlook, they get bounced immediately. - Undeliverable: 
    I can send from webmail but it can take 5 or more hours to be delivered.

    What can be wrong?

    I am using an old version of Outlook - Office Professional 2007.


  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Hi Sam,

    Can you open a support ticket please and we'll help you to resolve this. Just send an email to help@blacknight.com, or use one of the other contact options on this page https://www.blacknight.com/support/

    Thanks,
    Conn


  • #4
    Sam Russell
    Moderators, Science, Health & Environment Moderators Posts: 20,144 Mod ✭✭✭✭Sam Russell


    OK, I did.  I think the problem is now resolved.  Thank you.


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