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Last Week's Top Five Queries (25.03.2019 - 31.03.2019)

  • 02-04-2019 12:59pm
    #1
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭


    1. I bought a new house and I don’t seem to have any mains supply. How do I get connected to the public water mains?

    You can check our more information on New Connections on our website 

    We also recommend that you check that your inside stop valve is turned on, in the event that you may already be connected to the mains and the supply was shut off between sales.



    2. Can I connect all my taps to the public mains?

    Irish Water considers that the hygiene provisions in the building regulations which states ''The cold water supply to the kitchen sink should be taken directly from the service pipe supplying water to the dwelling; the cold water supply to the bath or shower and the washbasin and to other appliances in the dwelling should be from a cold water storage cistern''. This represents best practice.

    We recommend that you contact the building control authority, ie. Local Authority in your area in relation to these kinds of queries.


    3. I want to cancel my connection application. What do I do?

    We recommend that you email us on newconnections@water.ie, where a member of our team will be able to process this application.


    4. I have sent a few emails regarding the sale of my property and I’m waiting on a response. Can you help?

    If you send a PM with the following details, we will be happy to follow up:

    - Your full name;
    - Full address;
    - Email address; and
    - Contact number


    5. I have a low flow rate from my mains and I think there might be a blockage. Can you help?

    If you send a PM with the following details, we will be happy to follow up:

    - Your full name;
    - Full address; and
    - Contact number


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