Incorrect date on return booking

horse7 · 31-03-2019 9:14pm #1

I was so certain when I booked a trip with air Transat with a return date 23rd September, only to check the confirmation email with a 23rd October , I can't contact them till the morning. Anyone know if it's a fixable problem?

Nutser · 31-03-2019 10:00pm

When did you book it? Most of ther major airlines will let you cancel without penalty within 24hrs of booking. I don't have personal experience of air transat though.

horse7 · 31-03-2019 10:10pm

Nutser wrote: »

When did you book it? Most of ther major airlines will let you cancel without penalty within 24hrs of booking. I don't have personal experience of air transat though.

4pm today

horse7 · 01-04-2019 8:07am

Thanks,all sorted.

schemingbohemia · 01-04-2019 9:42am

horse7 wrote: »

Thanks,all sorted.

Might be helpful if you let others know how you sorted it - was it by email or did you have to call? Did you get the feeling there is a 24hr window on fixing this?
Was it a hassle?

horse7 · 01-04-2019 9:45am

Phoned this morning, luckily the return seats were still available,I got the impression that within 24 hrs there wouldn't be a charge, but it's at their discretion.

Incorrect date on return booking

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