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Eir didn't show up, surprise surprise

  • 04-03-2019 11:59am
    #1
    loopylevo
    Registered Users, Registered Users 2 Posts: 6 ✭


    I took a half day from work today to sit at home waiting for Eir to install at my new address, guess what they didn't show up!?!?!?!?!? How are you guys still in business? Waiting over an hour to talk to someone on the phone to plan another install, this service is an absolute joke!!!! Anyone thinking of moving to Eir, take my advice DONT DO IT, they are useless!!!!!! 


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    loopylevo wrote: »
    I took a half day from work today to sit at home waiting for Eir to install at my new address, guess what they didn't show up!?!?!?!?!? How are you guys still in business? Waiting over an hour to talk to someone on the phone to plan another install, this service is an absolute joke!!!! Anyone thinking of moving to Eir, take my advice DONT DO IT, they are useless!!!!!! 
    Hi loopylevo, 

    Sorry to hear the technician did not arrive this morning. 

    Could you PM the following details I will look into this for you?
    1. Registered Name
    2. Registered Address
    3. Account Number
    4. DOB
    5. Are you the Account Holder? 

    Thanks, 
    Grainne


  • #3
    Demonique
    Registered Users, Registered Users 2 Posts: 2,867 ✭✭✭Demonique


    loopylevo wrote: »
    Anyone thinking of moving to Eir, take my advice DONT DO IT, they are useless!!!!!! 
    Moving from Eircom to UPC (now Virgin Media) was one of the best decisions we ever made.


  • #4
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Demonique wrote: »
    loopylevo wrote: »
    Anyone thinking of moving to Eir, take my advice DONT DO IT, they are useless!!!!!! 
    Moving from Eircom to UPC (now Virgin Media) was one of the best decisions we ever made.
    We are sorry to have lost you as a customer Demonique. 

    Grainne


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