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Currently on Eir Broadband/Phone package but want Broadband only

  • 26-02-2019 4:48pm
    #1
    Corholio
    Registered Users, Registered Users 2 Posts: 14,014 ✭✭✭✭


    Hi I am currently on a Broadband/Phone package (eir Fibre Extreme 150Mb) but have no use for the home phone nor a mobile package. I was previously told by a rep on the phone while I was still in contract I could remove the phone later if I signed up first, this of course turned out to be not true and I was stuck with it until tbe contract was up.

    I would like a Broadband only package and I notice there is one for €58.99 a month. I would like to possibly sign up for this, or at the very least get some info about it.

    Thanks


Comments

  • #2
    fritzelly
    Registered Users, Registered Users 2 Posts: 17,868 ✭✭✭✭fritzelly


    So you are in the first year contract with discounts? If so it wouldn't serve you to change contract to BB only as you would lose the discounts and be worse off - tho confused why you think 58.99 is a better deal, so think maybe you are not.


  • #3
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Corholio wrote: »
    Hi I am currently on a Broadband/Phone package (eir Fibre Extreme 150Mb) but have no use for the home phone nor a mobile package. I was previously told by a rep on the phone while I was still in contract I could remove the phone later if I signed up first, this of course turned out to be not true and I was stuck with it until tbe contract was up.

    I would like a Broadband only package and I notice there is one for €58.99 a month. I would like to possibly sign up for this, or at the very least get some info about it.

    Thanks
    Hi Corholio, 

    If you wish to remove the landline from your package you will need to speak to an agent in our loyalty team. 

    This team can be contacted by dialling 1901 and ask to be put through to the loyalty team. 

    Thanks, 
    Grainne


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