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Loan applications

  • 25-02-2019 6:20pm
    #1
    Noelcallanan
    Registered Users, Registered Users 2 Posts: 2 ✭


    I recently applied for a car loan and was approved by email and asked to send proof of ppsn via email to which I did after 3 days of hearing nothing back from bank I contacted the help desk as I had put a deposit on a car because I got to speak with a lovely girl who told me that the guy who deals with the loans has gone home and that she will have him check in the morning 6 days later I still haven't heard back hence losing the car I had on hold as I got the approval email. So I reapplied for a new loan as I have soursed another car I was told I will get a decision on 48 hours to which I can't understand as I was approved already 6 days later I still haven't heard anything I am a loyal customer of over 10 years could I please get someone too follow up on this for me


Comments

  • #2
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Hi Noelcallanan,

    Thanks for getting in touch.
    I'm sorry to hear that this has been your experience with us.

    If you could send us a private message with your full name and contact number we will be happy to look into this for you.

    Thanks,

    Lorna


  • #3
    Noelcallanan
    Registered Users, Registered Users 2 Posts: 2 ✭Noelcallanan


    Sent via pm thanks lorna


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