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Pre pay power.ie

  • 22-02-2019 4:18pm
    #1
    decky1
    Registered Users, Registered Users 2 Posts: 975 ✭✭✭


    I'm with the above company for a couple of years now, this type of payment is not for everyone but it suits me to just top up every so often---the trouble is the card no longer scans in the shop and some shops refuse to type in the code. I have emailed several times to enquire about getting a new card but never got a reply and when phoning they just tell you to hold[but for how long] i've waited 15 minutes several times too. My local shop [who are good enough to type in code] tell me that a new card may be 15 euro . Is there anyone here that know how to get through to this company I'v been trying for about 6 months on and off now.:mad::mad::mad:


Comments

  • #2
    oLoonatic
    Registered Users, Registered Users 2 Posts: 373 ✭✭oLoonatic


    Have you tried the webchat option?? why are they telling you it "may be" 15 quid. it either is or isn't.


  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Prepaypower.ie

    Just. LOG ON and save money.


    Well, you’re not saving money really cos they’re super duper dear but you’ll save 15 quid on new card. Just top up online and save details for future use.


  • #4
    SEPT 23 1989
    Registered Users, Registered Users 2 Posts: 43,028 ✭✭✭✭SEPT 23 1989


    Fight the Power


  • #5
    Gimme A Pound
    Closed Accounts Posts: 3,482 ✭✭✭Gimme A Pound


    Just switch to another company. PPP.ie have a reputation for being terrible.


  • #6
    decky1
    Registered Users, Registered Users 2 Posts: 975 ✭✭✭decky1


    oLoonatic wrote: »
    Have you tried the webchat option?? why are they telling you it "may be" 15 quid. it either is or isn't.

    the guy in my local shop told me it may be 15 not the company.:rolleyes:


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  • #7
    orourkeda1977
    Closed Accounts Posts: 1,628 ✭✭✭orourkeda1977


    decky1 wrote: »
    the guy in my local shop told me it may be 15 not the company.:rolleyes:

    someone needs to tell local shop guy where to go


  • #8
    Ken.
    Closed Accounts Posts: 12,898 ✭✭✭✭Ken.


    Mod-Moved to the Consumer Issues forum. Read the local charter before posting. AH style answers don't fly here.


  • #9
    decky1
    Registered Users, Registered Users 2 Posts: 975 ✭✭✭decky1


    orourkeda1977 wrote: »
    someone needs to tell local shop guy where to go

    sorry you lost me there?:confused:


  • #10
    ct5amr2ig1nfhp
    Closed Accounts Posts: 5,019 ✭✭✭ct5amr2ig1nfhp


    Instructions on their website. here you go and fees and charges.
    PPP will charge you for replacing the card. The contact address is in the first link.


  • #11
    decky1
    Registered Users, Registered Users 2 Posts: 975 ✭✭✭decky1


    Kyrie Refined Supplies wrote: »
    Instructions on their website. here you go and fees and charges.
    PPP will charge you for replacing the card. The contact address is in the first link.

    Thanks, :D


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  • #12
    decky1
    Registered Users, Registered Users 2 Posts: 975 ✭✭✭decky1


    Thanks guy's tried all you recommended still no reply,[still in the dark so to speak] think i'll change.


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