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Do your Loyalty Representatives actually answer the phone?

  • 14-02-2019 9:47am
    #1
    NickD
    Registered Users, Registered Users 2 Posts: 335 ✭✭


    Or should i just sign up for Vodafone and have done with it? 

    46 minutes on hold. And counting


Comments

  • #2
    NickD
    Registered Users, Registered Users 2 Posts: 335 ✭✭NickD


    Never mind they answered just before the hour.


  • #3
    BronsonTB
    Registered Users, Registered Users 2 Posts: 1,905 ✭✭✭BronsonTB


    FYI - https://www.boards.ie/ttfthread/2057916504/12

    Sligo Metalhead



  • #4
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    NickD wrote: »
    Or should i just sign up for Vodafone and have done with it? 

    46 minutes on hold. And counting
    BronsonTB wrote: »
    FYI - https://www.boards.ie/ttfthread/2057916504/12
    eir customers are currently facing longer than normal, and longer than acceptable, wait times when contacting our Customer Care call centres. We apologise for this temporary situation and we appreciate our customers' patience as we continue to transition to our new call centres in Cork, Limerick and Sligo over the next few months and to a far better experience for all of eir's customers.


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