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Ancestry problem

pinkypinky · 2019-01-25 17:42:57

Anyone else not able to access their DNA results today? I'm logged in but it just gives me an annoying splash screen asking me to buy tests, rather than showing me the usual page.

25-01-2019 5:42pm

#1

pinkypinky

Moderators, Society & Culture Moderators Posts: 6,709 Mod ✭✭✭✭

Join Date: August 2007

Posts: 6426

Anyone else not able to access their DNA results today?

I'm logged in but it just gives me an annoying splash screen asking me to buy tests, rather than showing me the usual page.

Genealogy Forum Mod

0

Comments

#2 25-01-2019 6:27pm

Hermy

Moderators, Society & Culture Moderators Posts: 11,490 Mod ✭✭✭✭

Join Date: February 2007

Posts: 11066

Haven't had any issues myself with Ancestry today.

Their usual advice is to clear your history and log back in and I have found that this generally resolves the issue.

Genealogy Forum Mod

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