If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

New Account - teething issues

IJS84 · 2018-10-23 09:42:44

Hi Team, We recently put in an order (dated 16/10/2018), our broadband was installed and is working fine but we have been unable to use the landline. When I check online, via the my eir dashboard the order status is still pending. Can anyone here help please?

23-10-2018 9:42am

#1

IJS84

Registered Users, Registered Users 2 Posts: 179 ✭✭

Join Date: October 2018

Posts: 166

Hi Team,

We recently put in an order (dated 16/10/2018), our broadband was installed and is working fine but we have been unable to use the landline.
When I check online, via the my eir dashboard the order status is still pending. Can anyone here help please?

0

Comments

#2 23-10-2018 12:45pm

eir: Sarah

Closed Accounts Posts: 375 ✭✭

Join Date: March 2018

Posts: 374

Hi there,

I would recommend contacting our customer care team on 1901 in order to see why this has not completed.

Thanks,

Sarah

0