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Can't cancel my eir mobile subscription

  • 22-10-2018 7:31pm
    #1
    Jayferg
    Registered Users, Registered Users 2 Posts: 20 ✭


    I can't cancel my eir mobile subscription. I can't get through to anyone when I call. Please help me.


Comments

  • #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Jayferg wrote: »
    I can't cancel my eir mobile subscription. I can't get through to anyone when I call. Please help me.
    Hi there Jayferg

    If you opted in for an add-on or booster, you can opt-out by clicking here for Prepay or here for Bill pay.  Just will tell you exactly what to text to opt out

    -Kyle


  • #3
    Jayferg
    Registered Users, Registered Users 2 Posts: 20 ✭Jayferg


    eir: Kyle wrote: »
    Hi there Jayferg

    If you opted in for an add-on or booster, you can opt-out by clicking here for Prepay or here for Bill pay.  Just will tell you exactly what to text to opt out

    -Kyle

    Hi Kyle. It's not an add on or booster I want to cancel. I want to change networks entirely. Is there a number I can call to do this?


  • #4
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    You can call 1800 69 00 00 and they will assist you with this further.

    Sarah


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