Abusive Ryanair Passenger filmed making Racist Comments

Richard Hillman

https://twitter.com/SkyNews/status/1054034491549855751?s=19


Ok, so most people have probably seen the video today. One thing that has annoyed me is that the Ryanair staff members and Ryanair themselves have been getting a lot of stick for it.

Firstly on the cabin crew, there were calls saying they should have removed the passenger. I agree with this BUT I sympathise with the cabin crew in that they probably felt that if they did remove the passenger they very likely would have felt that management wouldn't have supported them, possibly sacked or disciplined them. There is also the united airlines incident in the back of their heads in that if they did demand he were removed and he put up a struggle, the airline would be criticized.

In terms of cabin crew and support from management, I once had to deal with a customer in retail who was being aggressive and started to hurl homophobic abuse at me (I'm straight but I wasn't having it). I told the customer that he should leave the store and got a manager when he wouldn't. The manager dealt with it, gave support to me, tried to help the customer to no avail and he eventually went his way. Later in the week, more senior management said I was in no position to tell a customer to leave the store and I wasn't supported over it. The incident still gets brought up at times.


Secondly in terms of Ryanair. The Ryanair senior management were probably unaware of the incident until it went viral but reported it to police. Apart from fostering an environment where cabin crew do not feel empowered enough to make a stand, I don't understand what the company could have done.


Overall, I think the biggest issue is in regard to service type industries where customers kick up a fuss with general workers and management bend over to accommodate the abusive customer. If companies actually started to support their employees over customers, I think we'll get a massive decrease in bad behavior. I can generally relate to the Ryanair cabin crew on this.

SEPT 23 1989

No men on the plane to give him a slap?

zapitastas

Is time that each flight has a security guard armed with a tazer and knock any messing on the plane on the head.

OldMrBrennan83

The law dictating his face is hidden is ridiculous.

RocketRaccoon

Blaming Ryanair for a racist old ****? Unbelievable.

Signore Fancy Pants

Wow, what a fcuking d1ckhead.

RasTa

His face is all over BBC and telegraph. Woman was 77 years old too, can't believe he didn't get kicked off knowing Ryanair.

All Ryanair have done is hand the footage to police which is pointless considering this happened in Spain

Yer Da sells Avon

These days, you can't say anything without being labelled a racist.

Collie D

Was this guy pissed, off his medication or just an arsehole?

I'm not saying any of the above are mutually exclusive of the other. Just can't understand that behaviour to a woman in her 70s who according to what I've read did nothing apart from not being able to move and let him in quick enough.

And I'd probably have to agree with the OP that the staff probably felt their hands were tied in what they could do so chose the option of just taking the woman away from the arsehole.

Muscles Schultz

SEPT 23 1989 wrote: »

No men on the plane to give him a slap?

That’s extremely sexist.

Spanish Eyes

I think the woman is at fault. She kicked it off with her rant about his body odour or something.

So they both continued on their journey and all is well. Two sides to every story, and we are only being told one side.

AnneFrank

Was it Peter Casey ?

Signore Fancy Pants

AnneFrank wrote: »

Was it Peter Casey ?

Could have been worse...could have been Neil Prenderville. The airborne pervert.

OldMrBrennan83

Spanish Eyes wrote: »

I think the woman is at fault. She kicked it off with her rant about his body odour or something.

So they both continued on their journey and all is well. Two sides to every story, and we are only being told one side.

Her fault? After watching that video? Away to **** out of that.

OldMrBrennan83

AnneFrank wrote: »

Was it Peter Casey ?

No. The guy on the plane wasn't 100% correct like Casey.

AnneFrank

Chewbacca wrote: »

Could have been worse...could have been Neil Prenderville. The airborne pervert.

Haha !! Didn't he blame solpadeine?

PapaOscar

Must be a slow news day.

Yer Da sells Avon

Spanish Eyes wrote: »

I think the woman is at fault. She kicked it off with her rant about his body odour or something.

So they both continued on their journey and all is well. Two sides to every story, and we are only being told one side.

Exactly. We don't know what the 77-year-old woman said to him beforehand to make him call her an 'ugly black bastard' and accuse her of talking in a foreign language when she was actually speaking English with a Jamaican accent. The whole business smacks of PC gone mad.

TheRiverman

I would have a lot of sympathy for the cabin crew.What do you do with a horrible person like that?
I tend to agree with zapitastas about the use of a tazer.

Richard Hillman

Collie D wrote: »

Was this guy pissed, off his medication or just an arsehole?

I'm not saying any of the above are mutually exclusive of the other. Just can't understand that behaviour to a woman in her 70s who according to what I've read did nothing apart from not being able to move and let him in quick enough.

And I'd probably have to agree with the OP that the staff probably felt their hands were tied in what they could do so chose the option of just taking the woman away from the arsehole.

I think he wanted to have somebody who he was with, moved beside him

dav3

Spanish Eyes wrote: »

I think the woman is at fault.

I bet there are people reading that believing you're trolling, not realising you're actually 100% serious.

Spanish Eyes

Cable ties to the armrests and duct tape on the mouth. Sorted.

mightybashful

Yer Da sells Avon wrote: »

These days, you can't say anything without being labelled a racist.

In fairness this was fairly racist

Spanish Eyes

dav3 wrote: »

I bet there are people reading that believing you're trolling, not realising you're actually 100% serious.

I never troll. I am serious. We do not know what the woman said do we? They were probably just as bad as each other for all we know. BTW the man looked in or around his 70s too, my bad, so much for equality.

But there we are.

Yer Da sells Avon

Spanish Eyes wrote: »

Cable ties to the armrests and duct tape on the mouth. Sorted.

Bit harsh, she's 77.

RasTa

Yer Da sells Avon wrote: »

Exactly. We don't know what the 77-year-old woman said to him beforehand to make him call her an 'ugly black bastard' and accuse her of talking in a foreign language when she was actually speaking English with a Jamaican accent. The whole business smacks of PC gone mad.

Typical brit complaining about speaking in a foreign language whilst he sits in Barcelona

bot43

RocketRaccoon wrote: »

Blaming Ryanair for a racist old ****? Unbelievable.

No one is blaming Ryanair. People are saying their reaction was a cop out by simply saying it has been referred to the police.

DavidLyons_

Yer Da sells Avon wrote: »

These days, you can't say anything without being labelled a racist.

Haha! Love it. Fair play.

Ficheall

At the end of another video of the incident, the woman says "I want to sit beside my daughter", so there is one valid option to criticize Ryanair - their ****ty policy of deliberately splitting up people on the same booking to force them to pay the extra bit to choose a seat...


Not their fault they had a loud racist passenger though, and there wasn't any way they were coming out of that with nobody complaining.

AndyBoBandy

TheRiverman wrote: »

What do you do with a horrible person like that?

Go up to the cockpit, inform the captain of what’s happened, and let him/her decide if the passenger should remain on board the aircraft as ultimately the captain is responsible for the safety of the passengers, crew and aircraft.

Spanish Eyes

Yer Da sells Avon wrote: »

Bit harsh, she's 77.

He is probably around the same age too. These pensioners freeloading off the public purse need to get their act together, they are a disgrace

Under His Eye

Spanish police should have dealt with it there and then. But then the plane would be delayed and the staff would get the sharp end of Ryanairs tongue.

Tipsy McSwagger

As soon as he said ‘black bastard’ the police should have been called and he should have been arrested and dragged off the plane.

Vincent Vega

Unblurred/uncensored video here
https://www.rt.com/uk/441856-passenger-rant-rynair-flight/

corner of hells

Ryanair have got cabin crew ?
Who'd have thought that ?

Spanish Eyes

Ficheall wrote: »

At the end of another video of the incident, the woman says "I want to sit beside my daughter", so there is one valid option to criticize Ryanair - their ****ty policy of deliberately splitting up people on the same booking to force them to pay the extra bit to choose a seat...


Not their fault they had a loud racist passenger though, and there wasn't any way they were coming out of that with nobody complaining.

If you want to sit with someone, just pay for seat selection. It is not that expensive. But no, save a fiver good oh. And moan for the rest of the year.

Try_harder

He's probably an AH poster

Collie D

Spanish Eyes wrote: »

If you want to sit with someone, just pay for seat selection. It is not that expensive. But no, save a fiver good oh. And moan for the rest of the year.

The post you quoted clearly said she asked that at the end of the video. I think she can be forgiven for asking to sit somewhere else after that

Galadriel

Yer Da sells Avon wrote: »

These days, you can't say anything without being labelled a racist.

Em, except what he said was racist, there's a video of it

RocketRaccoon

corner of hells wrote: »

Ryanair have got cabin crew ?
Who'd have thought that ?

Have you ever been on a Ryanair flight?

Try_harder

corner of hells wrote: »

Ryanair have got cabin crew ?
Who'd have thought that ?

Buy the fooking scratchcards!!!

Grayson

I would have volunteered to sit next to him and annoyed the fcuk out of him for the entire flight.

corner of hells

RocketRaccoon wrote: »

Have you ever been on a Ryanair flight?

Well no , I generally use the "Lear".

Grayson

Collie D wrote: »

Was this guy pissed, off his medication or just an arsehole?

I'm not saying any of the above are mutually exclusive of the other. Just can't understand that behaviour to a woman in her 70s who according to what I've read did nothing apart from not being able to move and let him in quick enough.

And I'd probably have to agree with the OP that the staff probably felt their hands were tied in what they could do so chose the option of just taking the woman away from the arsehole.

The truth is that there are people who are racists however they rarely mouth off like that because they know better.

Spanish Eyes

Well whatever happened, and the jury is out, what the man has been recorded as saying is nothing like what Candidate Casey said about Travellers is it?

Yer Da sells Avon

Galadriel wrote: »

Em, except what he said was racist, there's a video of it

How many of us here can, hand on heart, say that we haven't called a 77 year old woman an 'ugly black bastard'? His only crime is being white and male, which is literally illegal these days.

Yer Da sells Avon

Yer Da sells Avon wrote: »

These days, you can't say anything without being labelled a racist.

Yeah you rightly can’t call someone a black bastard without being labelled racist. What has the world come to at all :rolleyes:

TheRiverman

Calling her ugly,he was a long way back in the queue when they were giving out good looks.

wakka12

Funny how if he had simply never uttered the word black and had just verbally abused this poor woman without mentioning her race it wouldnt be on the news and nobody would particularly care

TheValeyard

Spanish Eyes wrote: »

Cable ties to the armrests and duct tape on the mouth. Sorted.

Some people pay a lot of money for that level of kink.

TheQuietFella

I didn't hear anything racist said in the portion that I watched but he was totally and utterly bad mannered in his attitude!