Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Display and print sepa banking transaction

  • 06-10-2018 8:17am
    #1
    Gianpier
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hi, I have a problem to display my receipt about sepa banking transaction. I can't display neither full details about my transactions. I must print it to send receipt to confirm the payment. Help please.


Comments

  • #2
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    Gianpier wrote: »
    Hi, I have a problem to display my receipt about sepa banking transaction. I can't display neither full details about my transactions. I must print it to send receipt to confirm the payment. Help please.

    Hi Gianpier,

    Thanks for getting in touch with us today. You can request a Proof of Payment to be sent to you by logging into your account through a Pc/Laptop, Select Service Desk from the Left hand navigation bar and select the option to ‘Ask a Question’ and one of our advisors will be more than happy to look into this for you. A proof of payment will then be sent to your Inbox and you can then print it if required.

    Thanks Jen


  • #3
    Gianpier
    Registered Users, Registered Users 2 Posts: 2 ✭Gianpier


    Thanks, but I think it's absurd I can't see and manage properly my account. I'm using an online system to go fast and finally I've to wait somebody answer me during a work day!
    Bank of Ireland: Jennifer wrote: »
    Hi Gianpier,

    Thanks for getting in touch with us today. You can request a Proof of Payment to be sent to you by logging into your account through a Pc/Laptop, Select Service Desk from the Left hand navigation bar and select the option to ‘Ask a Question’ and one of our advisors will be more than happy to look into this for you. A proof of payment will then be sent to your Inbox and you can then print it if required.

    Thanks Jen


  • #4
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Hi Gianpier,

    Thank you for getting back to us.
    We will absolutely take your feedback on board.
    Apologies if this has caused you any inconvenience.

    Thanks,

    Lorna


Advertisement