Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Broadband

  • 28-09-2018 7:20pm
    #1
    Bowlardo
    Registered Users, Registered Users 2 Posts: 2,390 ✭✭✭


    Hi

    My Dad recently got broadband installed and is very happy with the speed. The only thing he is looking to get the Bt sports activated on his account.

    I have tried to set him up with an myEir.ie account but when i try to register with his account number from the September  bill I am getting an error message on the screen. Is it a case that he would have a new account number since he now has broadband and phone where previously he only had telephone?


Comments

  • #2
    Tkelly1940
    Registered Users, Registered Users 2 Posts: 3 ✭Tkelly1940


    Tell your dad to get rid of Eir as soon as he can. They have robbed me every month. I logged complaint with Eir & Comreg, but still the keeping adding charges to my bill.. run from Eir is my advice.
    Teresa


  • #3
    Tkelly1940
    Registered Users, Registered Users 2 Posts: 3 ✭Tkelly1940


    Why do you keep overcharging. You have go very bad social medial today, I see Ellen from waxing also having trouble with Eir..


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Bowlardo wrote: »
    Hi

    My Dad recently got broadband installed and is very happy with the speed. The only thing he is looking to get the Bt sports activated on his account.

    I have tried to set him up with an myEir.ie account but when i try to register with his account number from the September  bill I am getting an error message on the screen. Is it a case that he would have a new account number since he now has broadband and phone where previously he only had telephone?
    Hi Bowlardo, 

    Can you PM me your account number, full name on the account, email address and date of birth and I'll have a look into this for you. 

    Thanks

    Tracey 


  • #5
    Bowlardo
    Registered Users, Registered Users 2 Posts: 2,390 ✭✭✭Bowlardo


    eir: Tracey wrote: »
    Bowlardo wrote: »
    Hi

    My Dad recently got broadband installed and is very happy with the speed. The only thing he is looking to get the Bt sports activated on his account.

    I have tried to set him up with an myEir.ie account but when i try to register with his account number from the September  bill I am getting an error message on the screen. Is it a case that he would have a new account number since he now has broadband and phone where previously he only had telephone?
    Hi Bowlardo, 

    Can you PM me your account number, full name on the account, email address and date of birth and I'll have a look into this for you. 

    Thanks

    Tracey 
    I sent you  a PM. Could you get back to me today please


  • #6
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    Hi Bowlardo,

    If you could PM me I'll get back to you immediately.

    Thanks,

    Sarah


  • Advertisement
  • #7
    Bowlardo
    Registered Users, Registered Users 2 Posts: 2,390 ✭✭✭Bowlardo


    Got it sorted thanks for the help


  • #8
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    Good to hear :)

    Sarah


Advertisement