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I still haven't gotten my refund cheque

  • 09-09-2018 3:49pm
    #1
    Registered Users, Registered Users 2 Posts: 3


    Hi,  
    I was just wondering are there  still persons who haven't gotten their water refund yet.


    It's been bugging me since November 2017, when my refund was due. Since then I was on to Irish Water about eight times trying to get my money back, but nothing.


Comments

  • Company Representative Posts: 485 Verified rep Irish Water: Allanah


    Hi Andrei B,

    We're very sorry to hear about this.

    Would you mind sending the below information via PM and we can follow up with the relevant department in relation to your refund:

    - Name;
    - Address;
    - Contact number; and
    - WPRN/Account number.

    Thanks in advance,
    Allanah


  • Registered Users, Registered Users 2 Posts: 3 Andrei B


    Hi Andrei B,

    We're very sorry to hear about this.

    Would you mind sending the below information via PM and we can follow up with the relevant department in relation to your refund:

    - Name;
    - Address;
    - Contact number; and
    - WPRN/Account number.

    Thanks in advance,
    Allanah
    Hi Allanah,

    I have just found the cheque in the mail box. Thank you very much for your help and time.


  • Company Representative Posts: 254 Verified rep Irish Water: Agata


    Hi Andrei B,

    If you PM us we will be able to provide you with an update.

    Thanks,
    Agata


  • Registered Users, Registered Users 2 Posts: 3 Andrei B


    Hi Agata,

    I have just found the cheque in the mail box. Thank you very much for your help and time.


  • Company Representative Posts: 254 Verified rep Irish Water: Agata


    Hi Andrei B,

    We are happy to hear this:)

    Please do not hesitate to contact us again, should you have any other queries.

    Kind regards,
    Agata


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