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Faster way to get phone activation code

  • 22-08-2018 1:23pm
    #1
    Robmeister2011
    Registered Users, Registered Users 2 Posts: 101 ✭✭


    Hi,

    Recently I got a replacement sim card (not a new number). I tried to add a payee to my account and found that there was a problem with my number. I phoned customer service and they talked me through fixing it. Now I'm told that it will take 4-7 business days to get the activation code.

    Is there any way to speed this up or at least a way to confirm the payee without my phone? I kind of need to get this done ASAP and it could be another week before I receive my activation code.

    Thanks,
    Robin


Comments

  • #2
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Hi Robmeister2011,

    Thank you for getting in touch with us here.
    If you call into a Bank of Ireland branch with photo ID, our staff will be able to activate the mobile phone for you.
    We're sorry the activation process wasn't as smooth as we'd hope.

    Thanks,

    Lorna


  • #3
    Robmeister2011
    Registered Users, Registered Users 2 Posts: 101 ✭✭Robmeister2011


    Ok, thanks. I'll pop into a branch.

    Thanks,
    Rob


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