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Illness Benefit

  • 21-08-2018 10:14am
    #1
    BohsCeltic
    Registered Users, Registered Users 2 Posts: 1,586 ✭✭✭


    Hi

    I am currently on Illness benefit.
    I always send my cert in every Wednesday morning so the money is usually transferred to my account on the Friday or Monday at the latest.

    Nothing yet and i cannot get through to their offices, tried all day yesterday and have been on hold now for over 1 hour this morning.

    I have appointment with doctor tomorrow for review but obviously i can't go because i need to pay €60 which i don't have as i am still waiting for medical card to be approved.

    Has anyone else ever had issues trying to call them ?


Comments

  • #2
    Cushie Butterfield
    Registered Users, Registered Users 2 Posts: 1,862 ✭✭✭Cushie Butterfield


    They’re experiencing delays, see announcement on welfare.ie: https://www.welfare.ie/en/Pages/Illness-Benefit-Customer-Update.aspx

    Just go to your GP & explain the situation, I’d be very surprised if he wouldn’t issue Cert with the understanding that you’ll settle bill when you get paid.

    On a side note, GPs get paid by DSP for filling in the social welfare certs & should not charge for doing so. Just go to your doctors receptionist & she’ll do it for you. Of course if a consultation is required your GP will charge.

    Either way, just explain that there’s a delay in your illness benefit payment & arrange to pay (if relevant) as soon as your payment issues.


  • #3
    ckd
    Registered Users, Registered Users 2 Posts: 51 ✭✭ckd


    I drop in my cert on a Monday and always get payment on Wednesday or Thursday at the latest and nothing this week! I really need to get back to school finished so don’t know what to do. I can’t get through to them either.


  • #4
    Gremlinertia
    Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Regional West Moderators Posts: 60,976 Mod ✭✭✭✭Gremlinertia


    https://www.boards.ie/vbulletin/forumdisplay.php?f=861

    This is the state benefit forum, they'll have better info there.


  • #5
    _Brian
    Registered Users, Registered Users 2 Posts: 18,721 ✭✭✭✭_Brian


    If your going to be on for a while you can be changed to a monthly cert. I was on it for 18montjs and after 4 was transferred to monthly, but it was clear is was going to be on it for a while.
    It’s very convenient and saves serious money.

    Also, after initial certs I was just paying €10


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