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Unknown Charge

ChickenAustria · 2018-08-14 12:14:24

So after sending in my account deletion request, i found this charge on my account a few days later DEBIT TX-CODE = 260 9.11 The clerk in your galway shop street branch told me closing account is 5€. Are the 9.11€ a different charge? Do i need to transfer more money in and send the deletion request a second time. Im…

14-08-2018 12:14pm

#1

ChickenAustria

Registered Users, Registered Users 2 Posts: 24 ✭

Join Date: January 2018

Posts: 14

So after sending in my account deletion request, i found this charge on my account a few days later
DEBIT TX-CODE = 260 9.11

The clerk in your galway shop street branch told me closing account is 5€.

Are the 9.11€ a different charge? Do i need to transfer more money in and send the deletion request a second time. Im confused and dont know what to do

0

Comments

#2 15-08-2018 8:27am

Bank of Ireland: Lorna

Closed Accounts Posts: 423 ✭✭

Join Date: July 2018

Posts: 418

Hi ChickenAustria,

If you have a query about a specific transaction, the best thing to do would be to drop the query into Ask a Question on the Service Desk menu option on your 365online as they will have access to your account details.

Thanks,

Lorna

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