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Complaint update before ombudsman

  • 03-08-2018 7:14am
    #1
    B00MSTICK
    Registered Users, Registered Users 2 Posts: 1,917 ✭✭✭


    Can someone please contact me before I go to the ombudsman? It's been over 40 days and I haven't had an update or final response (any response in fact)

    Thanks


Comments

  • #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Hi BOOMSTICK

    Thanks for getting in touch and highlighting your query with us here.

    We've sent you a PM for further info, could you reply to the PM please?

    Many Thanks
    Alison


  • #3
    B00MSTICK
    Registered Users, Registered Users 2 Posts: 1,917 ✭✭✭B00MSTICK


    Bank of Ireland: Alison wrote: »
    Hi BOOMSTICK

    Thanks for getting in touch and highlighting your query with us here.

    We've sent you a PM for further info, could you reply to the PM please?

    Many Thanks
    Alison
    Hi Alison, no sign of a PM and there's space in my inbox. Can you try again?


  • #4
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    We've sent another to you BOOMSTICK.

    Can you check your Setting & Options and see if you have opted into PM's?

    Many Thanks
    Alison


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