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Response to email enquiry

  • 28-07-2018 9:05am
    #1
    nolo_
    Registered Users, Registered Users 2 Posts: 15 ✭


    Hi,
    I sent an inquiry in via the online form on the 15th of July but I haven't heard anything back, would it be possible for someone to follow up on this?
    Regards,
    Mark


Comments

  • #2
    Irish Water: Amy
    Closed Accounts Posts: 68 ✭✭Irish Water: Amy


    Hi Mark,

    Thanks for getting in touch, and we're sorry to hear that you've not received a response to your email as of yet.

    We can certainly follow up for you. Would you mind sending us the below details via PM?

    - Your name;
    - Contact number;
    - Email address; and
    - Brief summary of what your query was relating to.

    Kind regards,
    Amy


  • #3
    nolo_
    Registered Users, Registered Users 2 Posts: 15 ✭nolo_


    Irish Water: Amy wrote: »
    Hi Mark,

    Thanks for getting in touch, and we're sorry to hear that you've not received a response to your email as of yet.

    We can certainly follow up for you. Would you mind sending us the below details via PM?

    - Your name;
    - Contact number;
    - Email address; and
    - Brief summary of what your query was relating to.

    Kind regards,
    Amy

    Thank you for your prompt reply. I've just sent a PM,

    Kind Regards,
    Mark


  • #4
    Irish Water: Amy
    Closed Accounts Posts: 68 ✭✭Irish Water: Amy


    Hi Mark,

    That's great, thanks. We've received your PM and will respond as soon as we can.

    Kind regards,
    Amy


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