Have VF Just Booted Non-SIRO Subscribers?

SachaJ · 01-07-2018 8:37am #1

Woke up this morning to no broadband and since its the 1st of the month I'm putting 2+2 together and thinking Vodafone just booted us.

Got a letter in May telling us to join SIRO or lose Broadband. I duly signed up only for an installer never to turn up. They rang me some weeks later to enquire if I wanted to join SIRO. I explained that I already had and was waiting for the installer. They offered to sign me up again but as I was in full Communion prep for one of the kids I asked that they ring me the following week.

That was the last I heard from VF.

Anyone else lose VF BB today?

The high horse brigade · 01-07-2018 8:40am

SachaJ wrote: »

Woke up this morning to no broadband and since its the 1st of the month I'm putting 2+2 together and thinking Vodafone just booted us.

Got a letter in May telling us to join SIRO or lose Broadband. I duly signed up only for an installer never to turn up. They rang me some weeks later to enquire if I wanted to join SIRO. I explained that I already had and was waiting for the installer. They offered to sign me up again but as I was in full Communion prep for one of the kids I asked that they ring me the following week.

That was the last I heard from VF.

Anyone else lose VF BB today?

Their DNS servers are down. Change your DNS to Google and it'll work fine
8.8.8.8 and 8.8.4.4

paddylonglegs · 01-07-2018 8:46am

The high horse brigade wrote: »

Their DNS servers are down. Change your DNS to Google and it'll work fine
8.8.8.8 and 8.8.4.4

I’m completely thick, could you explain how I do that?

The high horse brigade · 01-07-2018 8:51am

paddylonglegs wrote: »

I’m completely thick, could you explain how I do that?

You can do it on your router, I can't help as I use a different device.

Basically you login to your router and possibly under advanced settings look for a section called DNS, untick to use peer DNS and then add the 2 google DNS IPs 8.8.8.8 and 8.8.4.4