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Online account block

  • 29-06-2018 10:13am
    #1
    Esteficl84
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hi,

    I wrongly enter my pin two times and my online account has been locked. Is it another way which allows me to unlock the account without call to your customer care service? I’ve already moved abroad and your query time on the phone is too long...

    Thanks.


Comments

  • #2
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    Esteficl84 wrote: »
    Hi,

    I wrongly enter my pin two times and my online account has been locked. Is it another way which allows me to unlock the account without call to your customer care service? I’ve already moved abroad and your query time on the phone is too long...

    Thanks.

    Hi there,

    Thanks for getting in touch with us here.

    Can I ask if you were attempting to log in through the main 365 website or the mobile app when you were blocked out?

    Thanks again,
    Darren.


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