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Address on bank statements

  • 27-06-2018 10:51am
    #1
    carrieb
    Registered Users, Registered Users 2 Posts: 128 ✭✭


    Hi folks,

    So I'm in the middle of applying for a mortgage & after spending hours printing off 6 months bank statements from Banking 365 our broker has just come back saying that the statements aren't acceptable as there's no address on them. Do I have to order them through the bank? It's taken weeks to get all the paperwork together so I'm quite frustrated!!

    Thanks,
    C


Comments

  • #2
    G_R
    Moderators, Education Moderators Posts: 5,028 Mod ✭✭✭✭G_R


    carrieb wrote: »
    Hi folks,

    So I'm in the middle of applying for a mortgage & after spending hours printing off 6 months bank statements from Banking 365 our broker has just come back saying that the statements aren't acceptable as there's no address on them. Do I have to order them through the bank? It's taken weeks to get all the paperwork together so I'm quite frustrated!!

    Thanks,
    C

    Go in and download the PDF statements instead of the transaction listing.

    There's three tabs at the top of the statements section, think it's the middle one has all the PDFs for you and these are a copy of what you'd get in the post.


  • #3
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    carrieb wrote: »
    Hi folks,

    So I'm in the middle of applying for a mortgage & after spending hours printing off 6 months bank statements from Banking 365 our broker has just come back saying that the statements aren't acceptable as there's no address on them. Do I have to order them through the bank? It's taken weeks to get all the paperwork together so I'm quite frustrated!!

    Thanks,
    C

    Hi C,

    Thanks for getting in touch with us here.

    From what you have said it sounds as if you printed off the transaction history rather then a Statements. Full statements (that include all relevant information including your address) would be available through your 365 online profile. Just click into the "Statements" option on the left hand side of the home page then click on "Statements and Documents" and you'll then be given a full list of the previous statements available on your account and there is also an option to order a new up to date one in case this would not be available automatically.

    Thanks again for getting in touch.
    Darren.


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