Corner shops only giving receipt on request

Sassygirl1999

What's with this trend, it seems because they are usually only doing an exchange for one or two items they don't bother offering a til receipt and it would be their word against yours should you reenter the shop with the produce you initially bought perhaps to get another item, then if challenged you could be in a spot of bother, is there any law saying you must be presented with a receipt?

coylemj

I think they do it to reduce litter outside the premises. I always take the receipt if there's an item I might need to bring back, otherwise I decline the receipt.

Fred Swanson

This post has been deleted.

ballyhagan

I always request a receipt. It's the only way to prove the goods were paid for.

Sassygirl1999

coylemj wrote: »

I think they do it to reduce litter outside the premises. I always take the receipt if there's an item I might need to bring back, otherwise I decline the receipt.

in such a scenario and you refuse receipt and you reenter the shop shortly afterwards still with produce in bag or not and lets say there has been a change of shift so no one remembers you buying that produce, you could find yourself in a sticky situation if challenged

28064212

https://www.ccpc.ie/consumers/shopping/buying-goods/buying-goods/ wrote:

There is no obligation on the business to give you a receipt

/thread

OldMrBrennan83

This post has been deleted.

artanevilla

In the scenario you outlined, the burden of proof is on them to prove you stole it surely?

False accusation of shoplifting have resulted in payouts:

https://www.irishtimes.com/news/crime-and-law/courts/20-000-award-for-woman-wrongly-accused-of-shoplifting-1.1844651

https://www.independent.ie/irish-news/courts/man-falsely-accused-of-stealing-2-pastry-from-centra-awarded-20000-35571978.html

https://www.irishexaminer.com/ireland/mother-and-daughter-awarded-euro45k-after-shoplifting-accusation-341514.html

Dial Hard

Patww79 wrote: »

This post has been deleted.

I could understand this attitude if you asked for a receipt and they refused, but because they're not actively handing out a receipt for every transaction? Seriously???

OldMrBrennan83

This post has been deleted.

Corbally

There is a very simple answer. Receipt paper is expensive. €30ish for a box. If you are printing receipts for every transaction as opposed to the small number of transactions where a customer requests a receipt the difference will add up, especially for a small shop that might be working with tight margins.
If there was an issue with people reentering the shop with their goods I'm sure the shop would have encountered it by now and came up with a solution.

Sassygirl1999

artanevilla wrote: »

In the scenario you outlined, the burden of proof is on them to prove you stole it surely?

False accusation of shoplifting have resulted in payouts:

https://www.irishtimes.com/news/crime-and-law/courts/20-000-award-for-woman-wrongly-accused-of-shoplifting-1.1844651

https://www.independent.ie/irish-news/courts/man-falsely-accused-of-stealing-2-pastry-from-centra-awarded-20000-35571978.html

https://www.irishexaminer.com/ireland/mother-and-daughter-awarded-euro45k-after-shoplifting-accusation-341514.html

what if they just confiscate the stuff saying you never bought it

Sassygirl1999

Dial Hard wrote: »

I could understand this attitude if you asked for a receipt and they refused, but because they're not actively handing out a receipt for every transaction? Seriously???

a theft charge is serious as is confiscation of property

Mrs OBumble

Sassygirl1999 wrote: »

in such a scenario and you refuse receipt and you reenter the shop shortly afterwards still with produce in bag or not and lets say there has been a change of shift so no one remembers you buying that produce, you could find yourself in a sticky situation if challenged

No. You would just ask them to view their CCTV. They all have it.

Sassygirl1999

Mrs OBumble wrote: »

No. You would just ask them to view their CCTV. They all have it.

not true, and quality varies in the ones that do

listermint

Hate getting receipts for a drink and a packet of crisps.utter waste of paper. Ridiculous wastage in fact . More places should do this.

Sassygirl1999

listermint wrote: »

Hate getting receipts for a drink and a packet of crisps.utter waste of paper. Ridiculous wastage in fact . More places should do this.

ok we know what side of the paper trail debate you lie, but what about those of us who want transparency and security ? Should we need to ask for it?

TheChizler

Sassygirl1999 wrote: »

ok we know what side of the paper trail debate you lie, but what about those of us who want transparency and security ? Should we need to ask for it?

If you want a paper record, then ask for it. I pay by card most of the time so that's my record should they need to ever look it up in their system. Massive waste of paper IMO when a digital record exists.

Yawns

Sassygirl1999 wrote: »

ok we know what side of the paper trail debate you lie, but what about those of us who want transparency and security ? Should we need to ask for it?

Honestly with the way society in general deals with waste and the huge amount of it, I wish more shops took the approach of receipt only on request. It should be simple, have a sign on the till with the policy and the customer can just request a receipt as they please.

Win win situation.

Sassygirl1999

Yawns wrote: »

Honestly with the way society in general deals with waste and the huge amount of it, I wish more shops took the approach of receipt only on request. It should be simple, have a sign on the till with the policy and the customer can just request a receipt as they please.

Win win situation.

Irish society deals v poorly with waste but thats another heated thread

There should be a guideline like you say for the grey areas

Yawns

Sassygirl1999 wrote: »

Irish society deals v poorly with waste but thats another heated thread

There should be a guideline like you say for the grey areas

What grey area? By law they are not required to give a receipt the same as they are not required to give change. However just like the change situation, they gave receipts as people would simply cease to shop there.

However as more and more transactions are done by card, you the customer will have a record in your online banking transactions. Receipts in the shop are also digitally stored and can be recalled on screen. You need to be using extremely old tils not to have this feature.

If it is old tills, the same rule should apply of not giving receipts unless on request. Let's face it, if you are in a shop that is using extremely old tills, chances are the items are not going to be of a significantly high value that you will be returning them under warranty.

So while the waste situation is a separate thread, this receipt issue would be one small step to reduce waste. Next would be the likes of banning coffee cups etc and only using 100% bio-degradable or keep cups where you get a discount for using your own cup. Again for another thread.

ouxbbkqtswdfaw

Can't you dodge tax by not issuing a receipt?

Sassygirl1999

Yawns wrote: »

What grey area? By law they are not required to give a receipt the same as they are not required to give change. However just like the change situation, they gave receipts as people would simply cease to shop there.

However as more and more transactions are done by card, you the customer will have a record in your online banking transactions. Receipts in the shop are also digitally stored and can be recalled on screen. You need to be using extremely old tils not to have this feature.

If it is old tills, the same rule should apply of not giving receipts unless on request. Let's face it, if you are in a shop that is using extremely old tills, chances are the items are not going to be of a significantly high value that you will be returning them under warranty.

So while the waste situation is a separate thread, this receipt issue would be one small step to reduce waste. Next would be the likes of banning coffee cups etc and only using 100% bio-degradable or keep cups where you get a discount for using your own cup. Again for another thread.

copy paste - grey area discussed -shops who don't bother offering a till receipt and it would be their word against yours should you reenter the shop with the produce you initially bought perhaps to get another item, then if challenged you could be in a spot of bother, is there any law saying you must be presented with a receipt

Fred Swanson

This post has been deleted.

Yawns

y1jikst048wzcp wrote: »

Can't you dodge tax by not issuing a receipt?

The shop keeps it's own records for tax purposes. What did you think they currently do when they give you a receipt? Ring up a second copy for their own folder? Most tils are digital anyway but older tils had two till rolls. One for customer, the other was not visible unless cover removed, it was kept for audits etc.

Yawns

Fred Swanson wrote: »

This post has been deleted.

Is that the case in Ireland?

Yawns

Sassygirl1999 wrote: »

copy paste - grey area discussed -shops who don't bother offering a till receipt and it would be their word against yours should you reenter the shop with the produce you initially bought perhaps to get another item, then if challenged you could be in a spot of bother, is there any law saying you must be presented with a receipt

It would be up to the shop to prosecute you for theft. Should they check cctv and see you had already purchased it, they leave themselves wide open to a compo claim. Was there not a case recently enough involving this scenario with a woman and a bottle of wine?

28064212

Sassygirl1999 wrote: »

is there any law saying you must be presented with a receipt

28064212 wrote: »

https://www.ccpc.ie/consumers/shopping/buying-goods/buying-goods/ wrote:

There is no obligation on the business to give you a receipt

/thread

...

Sassygirl1999

28064212 wrote: »

...

user asked about grey area so copy and pasted initial op in full, notwithstanding partially cleared up section grey area still stands

Yawns

Sassygirl1999 wrote: »

user asked about grey area so copy and pasted initial op in full, notwithstanding partially cleared up section grey area still stands

What grey area?

Sassygirl1999

Yawns wrote: »

What grey area?

copy paste - grey area discussed -shops who don't bother offering a till receipt and it would be their word against yours should you reenter the shop with the produce you initially bought perhaps to get another item, then if challenged you could be in a spot of bother

Yawns

Go read the reply earlier.

Yawns

Here it is again:

It would be up to the shop to prosecute you for theft. Should they check cctv and see you had already purchased it, they leave themselves wide open to a compo claim. Was there not a case recently enough involving this scenario with a woman and a bottle of wine?

So again..... What grey area?

ouxbbkqtswdfaw

If a plumber, electrician, butcher etc. don't give me a receipt, where do you think the money goes?

Sassygirl1999

Yawns wrote: »

Here it is again:

It would be up to the shop to prosecute you for theft. Should they check cctv and see you had already purchased it, they leave themselves wide open to a compo claim. Was there not a case recently enough involving this scenario with a woman and a bottle of wine?

So again..... What grey area?

copy paste -Quote:
Originally Posted by Mrs OBumble View Post
No. You would just ask them to view their CCTV. They all have it.
not true, and quality varies in the ones that do

Yawns

https://www.independent.ie/irish-news/woman-buys-wine-leaves-it-on-shelf-in-different-dublin-shop-and-then-sues-for-20k-when-asked-if-she-paid-for-it-36479636.html

Yawns

Sassygirl1999 wrote: »

copy paste -Quote:
Originally Posted by Mrs OBumble View Post
No. You would just ask them to view their CCTV. They all have it.
not true, and quality varies in the ones that do

Again, the onus is on the shop to prove the theft or attempted theft as they see it. If they are wrong, they can get sued. Terrible cctv just means they can't prove it was stolen.

dudara

Sassygirl1999 wrote: »

copy paste - grey area discussed -shops who don't bother offering a till receipt and it would be their word against yours should you reenter the shop with the produce you initially bought perhaps to get another item, then if challenged you could be in a spot of bother

It's up to the shop to prove their accusation.

If you want a receipt, then request it. Alternatively, pay by card and you have an automatic receipt for all transactions.

4ensic15

Yawns wrote: »

Here it is again:

It would be up to the shop to prosecute you for theft. Should they check cctv and see you had already purchased it, they leave themselves wide open to a compo claim. Was there not a case recently enough involving this scenario with a woman and a bottle of wine?

So again..... What grey area?

Only the DPP can prosecute for theft.

Sassygirl1999

Yawns wrote: »

Again, the onus is on the shop to prove the theft or attempted theft as they see it. If they are wrong, they can get sued. Terrible cctv just means they can't prove it was stolen.

why do you say again? It's your first-time saying this kind of line

Yawns

4ensic15 wrote: »

Only the DPP can prosecute for theft.

You're being pedantic now. I assume you clearly knew what I meant that the shop would be accusing the OP of theft and would need to follow procedures from there.

Sassygirl1999

Yawns wrote: »

You're being pedantic now. I assume you clearly knew what I meant that the shop would be accusing the OP of theft and would need to follow procedures from there.

stop with the insults , you are not being clear

Yawns

Sassygirl1999 wrote: »

why do you say again? It's your first-time saying this kind of line

Cos you're either trolling or a bit dim. Gonna guess the former based on previous threads you have started.

You've been told multiple times shops don't need to issue receipts, there is no grey area but you insist on asking about a grey area.

So let's assume you have the answer this time and the links to back it all up.

What do you think happens if you walk into a shop minutes later with no receipt?

Sassygirl1999

Yawns wrote: »

Cos you're either trolling or a bit dim. Gonna guess the former based on previous threads you have started.

You've been told multiple times shops don't need to issue receipts, there is no grey area but you insist on asking about a grey area.

So let's assume you have the answer this time and the links to back it all up.

What do you think happens if you walk into a shop minutes later with no receipt?

you get asked did you buy this here already yes?

Yawns

Sassygirl1999 wrote: »

stop with the insults , you are not being clear

Telling someone they are being pedantic is insulting now? They clearly were. Me calling you dim or a troll is insulting, calling him pedantic is not. But as I said, based on previous threads you've started and your stubbornness so far displayed, I'm calling troll on this and backing out of it.

Over to everyone else who wants to feed the troll, I'm off!

Sassygirl1999

Yawns wrote: »

Telling someone they are being pedantic is insulting now? They clearly were. Me calling you dim or a troll is insulting, calling him pedantic is not. But as I said, based on previous threads you've started and your stubbornness so far displayed, I'm calling troll on this and backing out of it.

Over to everyone else who wants to feed the troll, I'm off!

Is being pedantic a good or bad thing?
Pedantic is the adjective form of pedant — a person who puts unnecessary stress on minor or trivial points of learning, displaying a scholarship lacking in judgment or sense of proportion. It also refers to a narrow-minded person who insists on exact adherence to an arbitrary set of rules.

Sassygirl1999

Yawns wrote: »

Cos you're either trolling or a bit dim. Gonna guess the former based on previous threads you have started.

You've been told multiple times shops don't need to issue receipts, there is no grey area but you insist on asking about a grey area.

So let's assume you have the answer this time and the links to back it all up.

What do you think happens if you walk into a shop minutes later with no receipt?

I am not dim are you?

Yawns

pedantic
pɪˈdantɪk/Submit
adjective
excessively concerned with minor details or rules; overscrupulous.
"his analyses are careful and even painstaking, but never pedantic"
synonyms: overscrupulous, scrupulous, precise, exact, over-exacting, perfectionist, precisionist, punctilious, meticulous, fussy, fastidious, finical, finicky; More

'Pedantic' describes a particular kind of annoying person

Sorry I saw your reply about the term pedantic and a quick google throws that up. Take umrage however you see fit, He's a pedantic and you're a troll or if you prefer a wind up merchant, good luck.

Sassygirl1999

Yawns wrote: »

Sorry I saw your reply about the term pedantic and a quick google throws that up. Take umrage however you see fit, He's a pedantic and you're a troll or if you prefer a wind up merchant, good luck.

umrage ok you must be dim

hullaballoo

Moderator: OP was previously instructed not to start threads on this forum. Latest contribution not an improvement and personal abuse thrown in.

Thread closed.