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Last Week's Top Five Queries (11.06.2018 - 17.06.2018)

  • 18-06-2018 3:49pm
    #1
    Company Representative Posts: 254 Verified rep


    1. I would like to reconnect to mains water, what do I need to do?

    To get reconnected to mains supply please visit our New Connections section here and fill in the form on the website.

    2. I have no water for the past few days, can you please help?

    Please send a PM with the following details:

    - Name;
    - Address; &
    - Contact number

    3. I am getting a very bad taste and smell from my water, can you investigate please?

    We can certainly investigate this matter for you, please PM the following details:

    - Name;
    - Address; &
    - Contact number

    4. City Council repaired a footpath outside my premises, however the tar is breaking, and it is not level, who do I contact to get this repaired?

    Would you mind sending a PM with the following details so that we can follow up on this for you?

    - Name;
    - Address; &
    - Contact number

    5. I would like to know what is the water hardness in my area?

    As hard water has no associated health risks, we would not carry out tests for it and would be unable to provide information on it.

    If you would like to get your water tested to check if you have hard water, you can find a list of accredited testing facilities here.


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