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Two CR adjustments have just appeared on my account dated from last month?

  • 14-06-2018 8:14am
    #1
    MellBell
    Registered Users, Registered Users 2 Posts: 7 ✭


    Just checked my account balance this morning and there are two 'CR adjustments' dated 23rd May now in my account, one for 20 euros and one for 50 euros. I have no idea what this could be from but the 23rd was when I last got paid - not sure if that's any connection. Any reason for it?


Comments

  • #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    MellBell wrote: »
    Just checked my account balance this morning and there are two 'CR adjustments' dated 23rd May now in my account, one for 20 euros and one for 50 euros. I have no idea what this could be from but the 23rd was when I last got paid - not sure if that's any connection. Any reason for it?


    Hi MellBell,

    Thanks for your post.

    These would usually be card refunds and if the narrative mentions May 23rd, they are most likely from payments made on that date. If you check your debits for 23rd May, you should see a matching amount and once the credits are fully settled on your account they will show the retailer's name.

    Thanks
    Tara


  • #3
    MellBell
    Registered Users, Registered Users 2 Posts: 7 ✭MellBell


    Bank of Ireland: Tara wrote: »
    MellBell wrote: »
    Just checked my account balance this morning and there are two 'CR adjustments' dated 23rd May now in my account, one for 20 euros and one for 50 euros. I have no idea what this could be from but the 23rd was when I last got paid - not sure if that's any connection. Any reason for it?


    Hi MellBell,

    Thanks for your post.

    These would usually be card refunds and if the narrative mentions May 23rd, they are most likely from payments made on that date. If you check your debits for 23rd May, you should see a matching amount and once the credits are fully settled on your account they will show the retailer's name.

    Thanks
    Tara
    Hi, just checked and there were no transactions made for those amounts on the 23rd that I can see. I did transfer a friend 50 euros so perhaps that's one of them but nothing for the other. Is there a reason I'd be refunded anyway?


  • #4
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    As you don't recognise the credits, please send an Ask a Question message from the Service Desk and an adviser will check for further details on the transactions.

    Thanks
    Tara


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