Powering Rewards - Voucher code not accepted

brownemick

Hi,
 
I am just trying to redeem a €10 SuperValu voucher and it is not working for me.  I previously tried to redeem the voucher and it told me to wait until June, so I tried this morning and now it's telling me "You have reached max voucher redemptions for the period May/June. You can next redeem a voucher in July" even though the last time I have redeemed a voucher is 04/04/2018.

Can you please look into this for me.

Thanks,
Mick

Electric Ireland: Brige B

Hi Mick,

Thanks for your message.

Could you please send us a private message, and include the following details?

• Your full name
• Your account number
• Your address
• Your contact number
• Confirmation you are the account holder
• The SuperValu voucher code

We can then look into this for you.

Thanks,
Brige

brownemick

Thanks Brige, pm sent to Electric Ireland Reps there now.

Electric Ireland: Una

Hi Mick,

Thanks for your post. One of us will respond to your private message as soon as possible.

Best regards,
Una