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Rural Fibre Roll Out Slane Area

  • 16-05-2018 1:04pm
    #1
    raccat
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hi 

    I am living on a road in a rural area just outside of Slane. 
    There are 6 houses at the start of the road with next house approx another 1/2 mile down the road. Looking at the rural fibre roll out map on open eir the first 5 houses which are my immediate neighbours are included in the roll out plan, but my house is not.

    I am trying to find out, for what on the face of it looks like 10 meters of fibre cable, why my house is not included in the roll out plan. There does not seem to be an obvious contact details on the open eir site to address this question to.

    Any help would be appreciated.

    Thanks.


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    raccat wrote: »
    Hi 

    I am living on a road in a rural area just outside of Slane. 
    There are 6 houses at the start of the road with next house approx another 1/2 mile down the road. Looking at the rural fibre roll out map on open eir the first 5 houses which are my immediate neighbours are included in the roll out plan, but my house is not.

    I am trying to find out, for what on the face of it looks like 10 meters of fibre cable, why my house is not included in the roll out plan. There does not seem to be an obvious contact details on the open eir site to address this question to.

    Any help would be appreciated.

    Thanks.
    Hi raccat,

    I'm very sorry to hear of the issues you've been having.

    Feel free to PM me your full address and Eir code. I would be happy to look into this for you.

    Thanks

    Thomas


  • #3
    raccat
    Registered Users, Registered Users 2 Posts: 2 ✭raccat


    eir: Thomas wrote: »
    raccat wrote: »
    Hi 

    I am living on a road in a rural area just outside of Slane. 
    There are 6 houses at the start of the road with next house approx another 1/2 mile down the road. Looking at the rural fibre roll out map on open eir the first 5 houses which are my immediate neighbours are included in the roll out plan, but my house is not.

    I am trying to find out, for what on the face of it looks like 10 meters of fibre cable, why my house is not included in the roll out plan. There does not seem to be an obvious contact details on the open eir site to address this question to.

    Any help would be appreciated.

    Thanks.
    Hi raccat,

    I'm very sorry to hear of the issues you've been having.

    Feel free to PM me your full address and Eir code. I would be happy to look into this for you.

    Thanks

    Thomas
    Hi Thomas,

    PM Sent.

    Thanks,


  • #4
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    raccat wrote: »
    eir: Thomas wrote: »
    raccat wrote: »
    Hi 

    I am living on a road in a rural area just outside of Slane. 
    There are 6 houses at the start of the road with next house approx another 1/2 mile down the road. Looking at the rural fibre roll out map on open eir the first 5 houses which are my immediate neighbours are included in the roll out plan, but my house is not.

    I am trying to find out, for what on the face of it looks like 10 meters of fibre cable, why my house is not included in the roll out plan. There does not seem to be an obvious contact details on the open eir site to address this question to.

    Any help would be appreciated.

    Thanks.
    Hi raccat,

    I'm very sorry to hear of the issues you've been having.

    Feel free to PM me your full address and Eir code. I would be happy to look into this for you.

    Thanks

    Thomas
    Hi Thomas,

    PM Sent.

    Thanks,
    Hi there raccat

    I can confirm that Thomas has receivd your PM and escalated this. As soon as he gets a response, he will respond back to you via PM

    -Kyle


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