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Money Back

  • 03-04-2018 2:58pm
    #1
    selle italia
    Registered Users, Registered Users 2 Posts: 18 ✭


    I paid in error from my AIB internet account into an old eircom bill pay account. I contacted a rep from the cork office on Friday and emailed the bank payment details etc. No response from this individual. This morning I spoke to a supervisor in the Cork office who was to email his address so I could forward the pdf s of my bank payments into this Eircom account.As of now I have not received this email, I need to get this matter dealt with urgently as the sum involved is not a small amount. 


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    selle italia wrote: »
    I paid in error from my AIB internet account into an old eircom bill pay account. I contacted a rep from the cork office on Friday and emailed the bank payment details etc. No response from this individual. This morning I spoke to a supervisor in the Cork office who was to email his address so I could forward the pdf s of my bank payments into this Eircom account.As of now I have not received this email, I need to get this matter dealt with urgently as the sum involved is not a small amount. 
    Hi selle italia,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


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